Ordering
Find answers to all your questions about creating orders on Papello.
Marketing & Cut-Off Dates
Stay ahead of the peak seasons with our 2026 marketing and delivery calendar. View key cut-off dates for the UK and USA to ensure your orders arrive in time for major holidays.
How to import CSV imports for fulfilment
Save time by using our bulk upload feature. Learn how to format your CSV file to import multiple orders at once for fast, efficient batch fulfilment.
Is there a minimum order amount?
Discover the flexibility of our no-minimum order policy. Learn how our print-on-demand model allows you to grow your business without monthly fees, upfront stock costs, or volume commitments.
Understanding US Tariffs & Duties
Learn how US tariffs and duties may affect your international shipments. Understand the current thresholds, who is responsible for payment, and how to prepare your orders for smooth customs clearance.
How to create an order from your Etsy shop
Learn how to create an order in Papello for your connected Etsy store.
What are the different order statuses?
Understand your order’s journey from payment to delivery. Learn what each status means in your dashboard and what actions you may need to take to keep production moving.
How do I order a sample pack?
Experience our paper quality firsthand before you commit. Learn how to order a free sample pack containing our core materials or secure a 50% discount on your first custom product samples to test your own designs.
How do I match product SKU’s to Papello?
Learn how to match your store's SKUs to Papello for faster manual orders. Ensure your products are correctly linked so that every order is identified and fulfilled without delay.
How to create an order
Learn how to quickly create an order in the Papello Dashboard