What are the different order statuses?

In production – your order is in the process of being printed & packaged.

Shipped – your order has been printed, packaged and shipped. Tracking details will also be viewable.

On Hold – there may be an issue with your order that requires your attention.

Refunded – your order has been refunded

Pending Payment – your payment may be pending or the order is not complete. This may happen when your card is decilined for example.